Shipping
- Free UK delivery on all orders over £35. Under £35, standard delivery is £2.99.
- Dispatch within one working day. UK delivery typically 2 to 3 working days via tracked courier.
- Subscriptions ship free on every order, regardless of value.
- UK and EU only. We currently ship across the UK and EU. EU delivery and any duties are calculated up front at checkout, no surprises.
Returns
- 30-day returns on unopened products for a full refund.
- Tried it and it's not for you? Contact us within 30 days, we'll make it right.
- Refunds are processed to your original payment method within 5 working days of receiving the return.
Damaged or wrong item
If anything arrives damaged or incorrect, email a photo to hello@tiltgrooming.co.uk and we'll ship a replacement immediately, no need to return the original.
Still have a question? Contact us →